Frequently Asked Questions

We offer both local and international shipping options to ensure fast and reliable delivery:

• Local Shipping (Within Kenya):

  • Standard Delivery – Delivered within 2-5 business days.
  • Express Delivery – Get your order on the same day.
  • Same-Day Delivery – Available in Nairobi and select locations for orders placed before [cut-off time].

• International Shipping:

  • We ship to major destinations worldwide via trusted couriers. Delivery times vary by location but typically range between 5-14 business days.
  • Shipping fees depend on the destination and package weight, calculated at checkout.

Delivery times depend on your location and shipping method:

• Nairobi & Major Towns:

  • Express Delivery: 1-2 business days.
  • Standard Delivery: 2-5 business days.
  • Same-Day Delivery: Available for select areas.

• Other Parts of Kenya:

  • Standard Delivery: 3-7 business days, depending on the distance.

• International Orders:

  • Delivery takes 5-14 business days, based on the destination and customs processing.

Once your order is shipped, you’ll receive a tracking number to monitor your package in real time.

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your package in real time.

Placing an order is quick and easy:

1. Browse Products: Visit our website and explore our products.
2. Add to Cart: Select your items and click “Add to Cart”.
3. Proceed to Checkout: Click “Checkout” and enter your delivery details.
4. Choose Payment Method: We accept M-Pesa, credit/debit cards, and bank transfers.
5. Confirm Your Order: Once payment is completed, you’ll receive a confirmation email or SMS.

For assistance, you can contact us via email/phone/WhatsApp/Online Chat.

If you have any questions or need assistance, you can reach us through:

• Phone/WhatsApp: +254 724757541/+254 706207882
• Email: info@bycetechnologies.com
• Live Chat: Available on our website during business hours.
• Social Media: Message us on Facebook, Instagram, Twitter.
• Visit Us: Our office is located at Mac Park Building off mbagathi road.

No, you do not need an account to place an order. You can checkout as a guest by providing your shipping details.

However, creating an account has benefits:
✔ Faster checkout for future orders.
✔ Order tracking and history.
✔ Exclusive discounts and promotions.

Signing up is quick and easy!